whenever there were two of us in the car, the windsreen and windows would mist up. i noticed the 6 way heater selector switch only blew hot (or cold) air into the footwells. no other position worked. after browsing this forum, it looked like i may have had a problem with the vacuum system, possibly a pipe had come off the plenum chamber or vacuum reservoir.
so, this morning i had a look at the plenum chamber first and lo and behold i found this:
a close up:
i just pushed the pipe back into the elbow shaped pipe and took her for a spin. now the heater controls work perfectly in all positions.
a simple little job that just works. hope this helps anyone with a similar problem.

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