Definitely good service

[Ex Fastcat]

Definitely good service...

RockAuto.
I ordered the cambelt service components (as listed by various arties on this site) from RockAuto in the US at the start of May 09.

Excellent service.

Some good points in particular:
1) I goofed the order and ordered the kit twice. Realising the error I emailed RockAuto and advised them of my error. The order was amended with email confirmation within 2 hours.
2) Parts were shipped within 24 hours. I received them in Australia within a week of ordering.
3) Excellent part prices. I was quoted AU$99.00 for a cambelt alone from aussie supplier. The whole kit (3 belts, Idler/Tensioner, WaterPump) around AU$160.
4) Service not a fluke. Ordered parts for my other car (4 shock absorbers) . Part price AU$170 versus AU$660 local.
Arrived in a week.

Only gripe (coz I am poor!)
Shipping.
Cambelt parts required 3 individual shipping charges even though they came from only 2 sources so I would have expected 2 shipping charges and a bigger box for some of the items. RockAuto explained that FedEx work the shipping out.
It would have saved AU$ if it had been better consolidated.

There, that was the gripe.
All in all I was very impressed.

Now I have to find the time to do the jobs.

Still I have the bits and that's a start.

ExFastcat
(Completely lost, but making good speed).