Lotus Elan Central

by **Paul.P** » Tue 17.01.2006, 23:22

Thing is Nige, ive got a hotline to the engine driver........got me thinking though

by **Nige** » Tue 17.01.2006, 23:46

Oh it got me thinking as well, mainly about the insurance that comes automatically when you buy with a credit card and was that enough to get me out of the strife I would be in!

by **Sy V** » Wed 18.01.2006, 09:35

Glad i got to this late - some of us have got two sets wrapped up in the order!

by **Dico** » Wed 18.01.2006, 13:03

Monty wrote:Paul has had a hard time getting intouch with certain person at Samco over the last week to try and get Grahames S2 hose back

Understatement of the year! :evil:

It has been an absolute nightmare to get the return of Grahames hose.

It may take a while longer to have the hoses manufactured as the staff at Samco and Amber products have all gone on a 6 month customer care course!

Feel free to phone Amber re delivery times, as i've just about had enough of them.

by **stevo** » Wed 18.01.2006, 13:14

is there a certain man in charge of the order? do you have his email? we could bombard him with email. :twisted:

by **Dave M** » Wed 18.01.2006, 13:58

stevo wrote:is there a certain man in charge of the order? do you have his email? we could bombard him with email.

james@amber-performance.co.uk

This is the person I first contacted and who took my order. Since my credit card has been charged, I informed them that I expect my order any day now...

by **Dico** » Wed 18.01.2006, 15:06

I was originaly told by Samco that it would take around 4 weeks for the first of the hoses to be manufactured (once sample set had been confirmed to fit) so i guess it shouldnt be too long now as confirmation was given to them just after christmas.
All my time to date has been spent persuing the return of Grahames hose,which has involved aproximatley 40+ phone calls!!!!! and lots of false promises.
Grahames car has been off the road more or less since this project first started, and i must thank him and also apologise for this. Other than visiting south wales and giving the chap a good kicking there was very little more i could do.
When you have the names of specific people to refer any queries to you presume all will be straightforward, but believe me it isnt!
Thank goodness i didnt have to deal with the postage and payment side of things.
To be fair, apart from the 'missing hose' situation everything has gone to plan, and the product itself is very well made and very reasonably priced in my opinion.
And at the end of the day thats what matters.

Fingers crossed.

p.s.

Montys trial set has performed fine over the 2-300 miles that they have traveled.

by **chris.t** » Wed 18.01.2006, 19:06

Monty - have you got the car up to temp when fans kick in?

by **stevo** » Thu 19.01.2006, 14:11

just got an email from james at amber... they have arrived and will be posted out tonight. :-D

by **chris.t** » Thu 19.01.2006, 14:29

stevo wrote:just got an email from james at amber... they have arrived and will be posted out tonight.

by **Sy V** » Thu 19.01.2006, 14:35

No such e-mail for me. What colour did you order Stevo.

Clutching at the "if they ordered blue, that's their standard colour and obviously will be made quicker" straw.

by **Monty** » Thu 19.01.2006, 16:33

chris.t wrote:Monty - have you got the car up to temp when fans kick in?

yes had the fans kick in and everything seems okay dokey. But not been using the car much. :roll:

by **stevo** » Thu 19.01.2006, 16:45

i went for red :-D

by **Sy V** » Thu 19.01.2006, 16:49

That's shat on my strawberries, then!

by **stevo** » Thu 19.01.2006, 16:53

i got the impression that there all ready and being dispached tonight. we'll see in the morning.

by **chris.t** » Thu 19.01.2006, 18:42

BRG for me so i'll be right at the back of the queue

by **Monty** » Fri 20.01.2006, 11:54

Well Dico`s Blue set has just arrived at my house so looks like Samco has pulled there finger out and hopefully u peeps should get u`rs soon. :-D

by **Sy V** » Fri 20.01.2006, 12:21

Just had a phone call from TNT saying they're trying to deliver to my home address. Could this be them?

by **chris.t** » Fri 20.01.2006, 12:36

yeh Mr TNT has just delivered my pipes

They look great shall fit them in the next month.

Thanks to Dico for all the running around and phoning, to Monty for acting a guinea pig and of course Grahame for the loan of his pipes

Hope you've got them back now grahame incidently

Cheers Chris

by **discovery6** » Fri 20.01.2006, 13:04

Am i too late to order a set in black?

Lotus Elan Central

Samco silicone coolant hoses, possible group buy.

hoses

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