NEWS
Well what a great service from SJ and the manufactures double s..............not !
Phoned SJ, polite guy tells me in a very nice way nothing they can do, the back box needs to go to the manufacturer, i tell him it's on my car, my only car and that i didn't fit it and wont be changing it he says theres no other option, i ask for manufacturers details and call them.
Spoke to nice woman on phone, mentioned Dan and she remembered, said basically the same as SJ excpet she was trying to help in saying i could buy a back box alone then once i had it swap them over and send the old one back for a refund. Ok not ideal but a compromise me thinks, she stated that she wants to talk to people there first as she doesn't want them to get it back and then say no fault with it like they did with Dans so she says she'll call me back. Doesn't.
I call next day get a guy, says the woman is on a day off, i tell him the story and he wont do anything except expect me to return my box for "testing" or me go to him ( yeah right essex to devon ! ). I then talk about Dan and he says that Dans system was fine, no problems on or off the car and that Dan bought the wrong system and the noise was because it was a sports box ! he then says it sounded like i have bought the wrong box too ! I indicate strongly

that he is talking shite and that this is a faulty back box full stop and asked if he was calling Dan a liar to which he responded yes. He just wont budge on this even thou i only got it in January.
Now really fed up i speak to SJ again to at least give them the option of rectifying a customers problem before i let it be known to avoid SJ exhausts and Double S exhausts at all costs ! So get another guy, other guy on day off again ! tell him the story, again appologetic but not interested, i tell him about the womans idea to buy one and swap it and he says thats not gonna work as when they get it back they will either repair or replace and not refund ! I ask him what am i supposed to do and he says send the back box back, ask him about how i get my car back from exhaust fitter and what i use to drive in the meantime and he cant care less.
So i really dont know what to do or believe anymore except it is clear to me SJ Sportscars and Double S Exhaust are only interested in your cash and not interested in rectifying defects in there own products. I got the distinct feeling these are known faults to both companies but they are trying to pass the buck so they dont suddenley get 100 exhausts back.