To main agent or not to main agent that is the question?

Post the Good, the Bad, and the Ugly Lotus service experiences here.

Moderators: theelanman, dapinky, Specky, clemo, Nige, Sy V, Dave Eds, DaveT, Elanlover, muley, Enright, algirdas, nitroman, GeoffSmith

To main agent or not to main agent that is the question?

Postby ektrolleyboy » Wed 15.10.2008, 08:23

My car has a full LOTUS main agent history upto present.
The car has not been serviced for a couple of years (very little use in that same time period so not a major concern) and I think I'm going to get a major service B and C (cambelt) just to spruce the old girl up and make sure it drives like new.

Should I continue with the integrity of the LOTUS main agent?
Or choose Paul Matty?

I'm leaning towards Paul Matty due to their guys regularly seeing and growing up around ELANS and obviously the main agent boys are generally too young and grew up working on ELISE's. But should I keep the integrity of the main agent history?

It's not a repair job (I'd choose Matty for that) just a straight forward service, so maybe the main agent would be fine...

Help!
Opinions required...
Pacific Blue-LOTUS ELAN S2 # 036 / Hot Orange-MINI COOPER S CABRIOLET
ektrolleyboy
God
 
Posts: 774
Joined: Sat 11.11.2006, 11:35
Location: Heaven And Hell!

Re: To main agent or not to main agent that is the question?

Postby Sy V » Wed 15.10.2008, 08:30

PM, no contest.

You've answered the question in your explanation of your mindset/concerns.
His hourly rates (while recently increased) are cheaper too.
I'd rather see a logbook full of PM stamps than some fly-by-night, now defunct Lotus franchise (Nick Whale springs to mind).
Image

Talk and song from tongues of lilting grace, sounds caress my ears but not a word I heard could I relay, the story was quite clear - Robert Plant

In Respectful Memory - 21st March 1959 - 14th February 2016
User avatar
Sy V
LEC Godfather
 
Posts: 5794
Joined: Mon 21.04.2003, 07:06
Location: Lydiate Ash, Bromsgrove, Worcestershire.

Re: To main agent or not to main agent that is the question?

Postby WillB » Wed 15.10.2008, 09:22

Yep, totally agree with Sy, Lotus specialists are where Elans should be serviced if you're going to use a dealer.

Although, I have to say, the customer service I have received from aftersales @ Nick Whale over the years, has been the best of any dealer in the Lotus group.
User avatar
WillB
God
 
Posts: 1970
Joined: Tue 06.05.2003, 15:49
Location: Chalfont St Peter, South Bucks

Re: To main agent or not to main agent that is the question?

Postby Rambo » Wed 15.10.2008, 11:54

I would choose a specialist dealer over a main dealer franchise anytime. Costs and personal customer attention are the main reasons. I'm sure most on here would agree ?

PM's your answer
User avatar
Rambo
Don't push me
 
Posts: 9144
Joined: Wed 24.12.2003, 00:37
Location: Both sides of the Tweed

Re: To main agent or not to main agent that is the question?

Postby dapinky » Thu 16.10.2008, 17:34

Being at the bottom end of elan ownership (according to 'well-researched' LEC members :wink: ), i would do it myself - even with the full Main dealer history i have with the car.

In your situation, it isn't such an option, so i would go with the 'independent specialist' consensus.
Dave

Just the one now, but this one's mine! - and it will be finished eventually..... - but also temporary custodian of a project until it is finished enough for Angie to drive it


...oh, and a 2006 Freelander destined for the jungles of The Gambia - 4500 miles across roads, desert and tracks - what could possibly go wrong?
User avatar
dapinky
LEC Administrator
 
Posts: 10605
Joined: Sun 15.10.2006, 12:54
Location: As far west as you can get in West Wales before you become Irish (Pembroke Dock).

Re: To main agent or not to main agent that is the question?

Postby ektrolleyboy » Fri 17.10.2008, 09:11

Thanks guys...

Paul Matty gets my vote then!
Pacific Blue-LOTUS ELAN S2 # 036 / Hot Orange-MINI COOPER S CABRIOLET
ektrolleyboy
God
 
Posts: 774
Joined: Sat 11.11.2006, 11:35
Location: Heaven And Hell!


Return to Service

Who is online

Users browsing this forum: No registered users and 1 guest