Post the Good, the Bad, and the Ugly Lotus service experiences here.
Moderators: theelanman, dapinky, Specky, clemo, Nige, Sy V, Dave Eds, DaveT, Elanlover, muley, Enright, algirdas, nitroman, GeoffSmith
by ektrolleyboy » Wed 15.10.2008, 08:23
My car has a full LOTUS main agent history upto present.
The car has not been serviced for a couple of years (very little use in that same time period so not a major concern) and I think I'm going to get a major service B and C (cambelt) just to spruce the old girl up and make sure it drives like new.
Should I continue with the integrity of the LOTUS main agent?
Or choose Paul Matty?
I'm leaning towards Paul Matty due to their guys regularly seeing and growing up around ELANS and obviously the main agent boys are generally too young and grew up working on ELISE's. But should I keep the integrity of the main agent history?
It's not a repair job (I'd choose Matty for that) just a straight forward service, so maybe the main agent would be fine...
Help!
Opinions required...
Pacific Blue-LOTUS ELAN S2 # 036 / Hot Orange-MINI COOPER S CABRIOLET
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ektrolleyboy
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by Sy V » Wed 15.10.2008, 08:30
PM, no contest.
You've answered the question in your explanation of your mindset/concerns.
His hourly rates (while recently increased) are cheaper too.
I'd rather see a logbook full of PM stamps than some fly-by-night, now defunct Lotus franchise (Nick Whale springs to mind).
Talk and song from tongues of lilting grace, sounds caress my ears but not a word I heard could I relay, the story was quite clear - Robert PlantIn Respectful Memory - 21st March 1959 - 14th February 2016
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by WillB » Wed 15.10.2008, 09:22
Yep, totally agree with Sy, Lotus specialists are where Elans should be serviced if you're going to use a dealer.
Although, I have to say, the customer service I have received from aftersales @ Nick Whale over the years, has been the best of any dealer in the Lotus group.
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by Rambo » Wed 15.10.2008, 11:54
I would choose a specialist dealer over a main dealer franchise anytime. Costs and personal customer attention are the main reasons. I'm sure most on here would agree ?
PM's your answer
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by dapinky » Thu 16.10.2008, 17:34
Being at the bottom end of elan ownership (according to 'well-researched' LEC members

), i would do it myself - even with the full Main dealer history i have with the car.
In your situation, it isn't such an option, so i would go with the 'independent specialist' consensus.
Dave
Just the one now, but this one's mine! - and it will be finished eventually..... - but also temporary custodian of a project until it is finished enough for Angie to drive it
...oh, and a 2006 Freelander destined for the jungles of The Gambia - 4500 miles across roads, desert and tracks - what could possibly go wrong?
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by ektrolleyboy » Fri 17.10.2008, 09:11
Thanks guys...
Paul Matty gets my vote then!
Pacific Blue-LOTUS ELAN S2 # 036 / Hot Orange-MINI COOPER S CABRIOLET
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ektrolleyboy
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