Lotus Elan Central

by **Gary** » Mon 04.12.2006, 19:24

Ran into problems sending Mail. Response: 535 Error: authentication failed

DEBUG MODE

Line : 132
File : smtp.php

Turns out it posted it after all ? But got the error when I tried it again too ??

by **GeoffSmith** » Mon 04.12.2006, 20:07

Similar but I thought it was 505 error. Got my glasses on and you were right - 535!

by **Paul.P** » Mon 04.12.2006, 21:01

Same here, anyone any idea whats going on ?

by **Dave Eds** » Mon 04.12.2006, 22:00

Now me! (don't wanna be left out)

by **Dave Eds** » Mon 04.12.2006, 22:02

Now a fanatic as well as a lunatic :wink:

by **TStevens** » Mon 04.12.2006, 23:49

The problem is that our webhost currently has their mail servers down for some upgrades. So any posts you post in that someone is requesting email notifications for will receive this message as the forum cannot connect to the mail server in order to send them the email.

by **Doug** » Tue 05.12.2006, 00:40

TStevens wrote:The problem is that our webhost currently has their mail servers down for some upgrades. So any posts you post in that someone is requesting email notifications for will receive this message as the forum cannot connect to the mail server in order to send them the email.

it's so simple when Tony explains it, huh. :-D

by **dans** » Tue 05.12.2006, 19:55

TStevens wrote:The problem is that our webhost currently has their mail servers down for some upgrades. So any posts you post in that someone is requesting email notifications for will receive this message as the forum cannot connect to the mail server in order to send them the email.

Hi,
I guess that means people won't be receiving notifications of PMs at the moment then?

Cheers,
Dan

by **Doug** » Tue 05.12.2006, 20:00

pure genius Dan!

by **dans** » Tue 05.12.2006, 20:20

thats me!!!!!

by **TStevens** » Tue 05.12.2006, 23:54

Trying something.....

by **Gary** » Wed 06.12.2006, 08:27

obviously didn't work :wink:

by **Dico** » Wed 06.12.2006, 12:55

kmckmc and Dave - you have PM (I think?

)

by **TStevens** » Wed 06.12.2006, 17:12

I've contacted the webhost to see what they have to say on the matter,

It done this once before and I had to change the method in which the forum sends emails out. They host thousands of forums for different websites so this problem probably is not unique to us.

by **Elanlover** » Thu 07.12.2006, 15:40

TStevens wrote:The problem is that our webhost currently has their mail servers down for some upgrades. So any posts you post in that someone is requesting email notifications for will receive this message as the forum cannot connect to the mail server in order to send them the email.

Please ignore the e-mail I sent asking why I wasn't getting e-mail notifications on posts any longer then............... :oops:

by **TStevens** » Thu 07.12.2006, 17:27

dont worry, any emails like that would be disregarded automatically

the webhost is investigating.

by **TStevens** » Sun 10.12.2006, 14:05

Apparently we had so much email going out we were falling foul of some 'spam traps' that are supposed to stop spammers using the webhost to send huge amounts of email.

by **Sy V** » Sun 10.12.2006, 14:09

The Forum paying the price of popularity, I suppose.

by **TStevens** » Sun 10.12.2006, 14:28

This should now be resolved

if it becomes a problem the host has said they can work something out with the limits.

We were apparently hitting the 100 emails in an hour limit for sending by SMTP, (which is the method I changed to when emails were not arriving the last time) we have switched back to SendMail for the time being.

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